What is CCB?
CCB is a payment provided by the Australian Government that covers 24-50 hours of childcare per week. Eligible parents or guardians must:
- Meet Australian residency requirement
- Be enrolled/enrolling in an approved service (Happy Haven is one of these)
- Meet child immunisation condition
The amount of CCB you receive varies depending on your income, type of care, amount of care, number of children in care, and whether or not you pass the work, training and study test.
What is CCR?
CCR is designed to help working families with the costs of childcare. The rebate covers 50 per cent of out of pocket expenses not covered by the CCB (up to $7500 per year per child). You can choose to have the rebate paid to us on a fortnightly basis, thereby reducing the fees you pay us, or you can elect to have the rebate paid as a lump sum quarterly into your bank account
Why do I need to report the total number of children in care? And how do I notify the service of this?
Your CCB is calculated based on the number of children in care, therefore if a child attends an alternative child care service then you need to notify us so that we can apply for correct entitlement. The same applies if a child is absent from care (and not being charged). This is reported either by filling in the applicable section on the booking form (either OSHC or Vac booking form) or you can simply tell one of our staff and they will record the information for you.
How can I make payments?
Fees must be paid by Direct Debit, families will need to fill in a direct debit request form. Direct Debits are processed every week on Thursdays (except where Thursday falls on a Public Holiday, in this case it will be processed the next business day)
How much will be directly debited?
Accounts will be sent out on the Wednesday prior to the direct debit, this will outline the total amount due to come out. Families can elect to have a maximum limit that can be debited (just talk to one of our educators). If families are experiencing any difficulty with payments and are needing to defer a payment, this needs to be done by close of business Wednesday. You can ring at any time to check the balance of your account.